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Acceptable Use Policy

Last updated: 2026-04-30

Acceptable Use Policy

_Last updated: April 30, 2026_

This Acceptable Use Policy ("AUP") describes what is and is not allowed when you use DTPulse. It is incorporated into the Terms of Service by reference and applies to every Customer, every User, and every integration that interacts with our service.

If you violate this AUP, we may suspend or terminate access without prior notice when the violation is serious, ongoing, or threatens others.

1. Use the Service for its intended purpose

DTPulse is a workplace tool. You may use it to manage your organization's people, structure, and internal information. You may not use it as a public messaging platform, a hosting service for unrelated content, or a vehicle for activities that have nothing to do with running an organization.

2. No illegal activity

You may not use the Service:

  • To violate any law or regulation in any jurisdiction where you operate.
  • To enable, instruct, or encourage anyone else to break the law.
  • To infringe intellectual-property rights (copyright, trademarks, trade secrets, patents).
  • To process personal data without a lawful basis.
  • To facilitate human trafficking, child exploitation, terrorism, or sanctions evasion.

3. No abuse of people

Inside a workspace, content must respect the people it is about. Do not use DTPulse to:

  • Threaten, harass, or stalk an individual.
  • Post material that incites violence or hate based on race, ethnicity, religion, gender, sexual orientation, disability, or similar.
  • Impersonate another employee, executive, or third party.
  • Share another person's private information without their permission, beyond what is required for legitimate HR purposes.
  • Distribute non-consensual intimate imagery.

4. No abuse of the platform

You may not, and may not allow your Users to:

  • Probe, scan, or test the vulnerability of the Service or any related system without our written authorization (see § 8).
  • Circumvent authentication, multi-tenancy isolation, rate limits, or quotas.
  • Reverse-engineer, decompile, disassemble, or attempt to extract source code, except where this right is granted by mandatory law.
  • Use the Service to host malware, phishing pages, command-and-control infrastructure, cryptominers, or scraping bots.
  • Send unsolicited messages, spam, or bulk communications through any DTPulse integration (Slack, Teams, email, etc.).
  • Overload the Service with automated traffic, generate denial-of-service conditions, or abuse retry/backoff behavior.
  • Resell, sublicense, white-label, or operate the Service on behalf of unrelated third parties without a written agreement with us.

5. Multi-tenancy and data boundaries

DTPulse is a shared platform. You may interact only with data inside workspaces you have lawful access to. Do not attempt to read, modify, or delete data belonging to another tenant, and do not exploit any defect that lets you do so. If you discover such a defect, treat it as a vulnerability and follow § 8.

6. Personal data uploaded by Customers

When you upload personal data of employees, contractors, or other individuals, you confirm that:

  • You have a lawful basis under applicable data-protection law (employment, contract, consent, legitimate interest, legal obligation, or other).
  • The individuals have been informed about how their data will be used, to the extent the law requires.
  • You will respond to data-subject requests in cooperation with us where we are the Processor.
DTPulse will not police the lawfulness of your processing, but we may suspend a workspace if we receive credible reports or court orders alleging unlawful processing.

7. Integrations

When you connect Slack, Microsoft Teams, Google Chat, or another platform, you must not use DTPulse to push content into those systems that violates their terms or this AUP. We may revoke an integration token at any time if we receive a complaint from the third-party platform.

8. Security research

Responsible security research is welcome.

  • Do test only against your own workspace, never against another customer's data.
  • Do not use any technique that affects the availability of the Service for others (DoS, sustained brute-force, etc.).
  • Report findings to [email protected] with enough detail to reproduce.
  • Give us a reasonable time to fix before public disclosure.
We will not pursue legal action against good-faith researchers who follow these rules.

9. Reporting violations

If you believe someone is using DTPulse in violation of this AUP, email [email protected] with the subject line "AUP report". Include the workspace, the conduct, and any evidence (screenshots, links, dates). We investigate every report and may contact you for clarification.

10. Enforcement

We may, at our discretion:

  • Issue a warning to the workspace administrator.
  • Remove or block specific content.
  • Suspend or terminate the account.
  • Refuse to refund prepaid amounts when termination is due to a serious AUP violation.
  • Cooperate with law enforcement when legally compelled.

11. Changes

We will update this AUP from time to time. Material changes are announced as described in the Terms of Service.