Last updated: 2026-05-10
Last updated: April 30, 2026
These Terms of Service ("Terms") govern your access to and use of DTPulse, the multi-tenant employee-portal SaaS operated by Monteteam LLC ("DTPulse", "we", "us", "our"). By creating an account, signing in, or otherwise using the Service, you agree to these Terms.
If you accept these Terms on behalf of an organization (a "Customer"), you represent that you have authority to bind that organization. In that case "you" refers to the Customer.
DTPulse provides a hosted employee portal that may include, depending on your plan and configuration:
Features available on each plan are listed at https://dtpulse.com/#pricing. We may add, remove, or change features over time; material removals will be announced in advance.
A Customer is the legal entity that creates a workspace ("tenant"). A User is any individual who accesses a tenant — including the Customer's employees, contractors, and admins.
The person who creates the workspace becomes the initial Administrator and is responsible for managing roles and permissions inside the tenant. The Customer is responsible for the conduct of all of its Users and for ensuring they comply with these Terms and the Acceptable Use Policy.
"Customer Data" means anything you or your Users submit to DTPulse — employee profiles, photos, departments, absences, reviews, KB articles, and similar content.
Your responsibility for personal data. When you upload personal data of employees or other individuals, you confirm that you have the legal basis to do so (consent, employment relationship, legitimate interest, or other lawful ground under GDPR, CCPA, LGPD, PIPA, or other applicable law). DTPulse acts as a Processor; you act as the Controller.
A Data Processing Agreement (DPA) is available on request — email [email protected].
You and your Users agree to use the Service in accordance with the Acceptable Use Policy, which is incorporated into these Terms by reference.
We use third-party providers ("Sub-processors") to deliver the Service. The current list — including hosting, email, payment, and analytics providers — is published at https://dtpulse.com/legal/subprocessors.
When you connect Slack, Microsoft Teams, Google Chat, or another third-party platform, that integration is subject to the third party's own terms. We are not responsible for the availability, performance, or content of third-party services.
To report a security issue, email [email protected].
We aim for high availability but do not commit to a specific uptime SLA on standard plans. Planned maintenance is announced in advance when feasible. We are not liable for downtime caused by Sub-processors, third-party integrations, or events outside our reasonable control.
Each party will protect the other's confidential information with the same care it uses for its own (no less than reasonable care). Confidential information may be disclosed if required by law, after giving the other party reasonable notice when permitted.
DTPulse, the dtpulse.com domain, the application code, and the visual design are owned by Monteteam LLC Nothing in these Terms grants you any right in our trademarks or brand assets except the limited right to refer to the Service by name when describing your use of it.
If you believe content uploaded to a workspace infringes your copyright, send a notice with the details required by applicable law (DMCA, EU Directive 2019/790, or local equivalent) to [email protected]. We will respond promptly and may remove infringing content.
The Service is provided "as is" and "as available". To the maximum extent permitted by law, we disclaim all warranties, express or implied, including merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the Service will be uninterrupted, error-free, or meet your specific requirements.
To the maximum extent permitted by law:
These limits do not apply to liability that cannot be limited under applicable law (such as gross negligence, willful misconduct, or violations of statutory rights of consumers).
You will defend and indemnify DTPulse against third-party claims arising from (a) your or your Users' violation of these Terms or the AUP, (b) Customer Data infringing or violating someone else's rights or applicable law, or (c) your or your Users' use of the Service in connection with unlawful activity.
We may update these Terms from time to time. For material changes we will notify Customers by email or in-app banner at least 30 days before the changes take effect. Continued use of the Service after the effective date constitutes acceptance.
These Terms are governed by the laws of the jurisdiction in which Monteteam LLC is incorporated, without regard to conflict-of-law principles. The parties will first attempt in good faith to resolve any dispute through informal discussion. If that fails, the dispute will be resolved exclusively in the courts of that jurisdiction, except where mandatory consumer-protection law gives you a different right.